Privacy Policy

1. Introduction

Welcome to Chatome. We are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, use, store, and protect your data when you use our anonymous random chat platform.

By using Chatome, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Profile customization data (optional username, avatar, bio)
• Chat messages and content you share during conversations
• Payment information (for Premium subscriptions, processed securely by third-party payment providers)

2.2 Automatically Collected Information

• Device information (browser type, operating system, device ID)
• IP address (anonymized and used only for security and moderation)
• Usage data (session duration, features used, interaction patterns)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing Services: To operate, maintain, and improve Chatome's chat matching and messaging features
• Safety & Moderation: To detect and prevent abuse, spam, harassment, and illegal activities
• Communication: To send service updates, security alerts, and support messages
• Analytics: To analyze usage patterns and improve user experience
• Legal Compliance: To comply with legal obligations and respond to lawful requests

4. Data Sharing and Disclosure

We do NOT sell your personal information to third parties. We may share limited data in the following circumstances:

• Service Providers: Trusted third-party vendors who help us operate the platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government request
• Safety Enforcement: To protect users from harm, prevent fraud, or investigate violations of our Terms of Service

5. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for chat messages (Premium users)
• SSL/TLS encryption for all data transmission
• Regular security audits and vulnerability assessments
• Secure data storage with access controls and monitoring

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications (user accounts only)

To exercise these rights, please contact us at [email protected]

7. Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal obligations:

• Chat messages: Automatically deleted after 30 days (or immediately upon session end for non-Premium users)
• Account data: Retained until account deletion is requested
• Payment records: Stored for 7 years as required by tax law
• Analytics data: Aggregated and anonymized, retained indefinitely

8. Children's Privacy

Chatome is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us immediately at [email protected], and we will take steps to delete such information.

9. International Data Transfers

Chatome may store and process data in servers located in various countries. By using our service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the 'Last Updated' date. Continued use of Chatome after changes become effective constitutes acceptance of the revised policy.